Support

Questions, problems or feedback: we read every message.

Email support@proformaengine.com with your question. If it's about a model, include the link to it from the web app.

Getting access

ProFormaEngine is invite-only for now. Request access and we'll let you know when your account is ready.

Connecting Claude or ChatGPT

See Getting started. If your assistant can't see the ProFormaEngine tools, remove the connection and add it again to sign in afresh.

Signing in

Sign in at app.proformaengine.com. Forgotten your password? Use "Forgot password" on the sign-in page.

Your data

Deleted models stay in the trash for 30 days, so a mistake can be undone from the web app. To export your data or delete your account, email us. The privacy policy explains what we keep and why.

Something's wrong with the numbers

Open the model in the web app: the spreadsheet shows every formula, the cells it reads, and which values are inputs. If a result still looks wrong, email us the model's link and what you expected.